Resources during COVID-19

Multilingual information on the coronavirus – COVID-19

Here is a web page offering multilingual information about the coronavirus: https://accesss.net/informations-multilingues-sur-le-coronavirus-covid-19/. Languages currently available:

English          Français         Românește          عربي          Espanol

中国人          русский          فارسی          Italiano          Portugues

Tiếng việt          ਪੰਜਾਬੀ / ਪੰਜਾਬੀ (video)         ελληνικά          हिन्दी

Polski         Türk          اردو         Hrvatski / Bosni

বাঙালি          עברית          יידיש          தமிழ்

Sanitary rules to be observed – for EVERYONE!

We remind you that it is important to respect the health rules issued by the government:

• Wash your hands often with soap under warm running water for at least 20 seconds.
• Use an alcohol-based hand rub if soap and water are not available.
• Practice proper cough and sneeze etiquette:
  • Cover your mouth and nose with your arm to reduce the spread of germs.
  • If you use a tissue, dispose of it as soon as possible and wash your hands afterwards.
• If you are sick, avoid contact with more vulnerable people, including older adults and people with a weak immune system or a chronic disease.
• Avoid direct contact when you greet someone, such as shaking hands, and use alternative ways to greet people.
• If you must go out, stay at least 2 metres (around 6 feet) away from people who do not live in your household.

Every individual has their part to play to reduce the risk of spreading viruses. See the Preventing transmission of viruses and bacteria.

Masks are not an effective means of protection for the general public. Their use is indicated more for patients who are suspected of being infected and for the health professionals who are providing care for them. You can watch the message from Dr. Horacio Arruda (French only), Québec Director of Public Health, on the topic.

If you need help, don’t hesitate!

If you are worried or anxious about the coronavirus, you can contact the toll-free line 1 877 644-4545. To help you minimize the repercussions of these kinds of reactions on your life, see the Stress, Anxiety and Depression Associated With the Coronavirus COVID-19 Disease.

You can also contact the Info-Social 811 service if you live:

• stress, anxiety;
• lasting emotional reactions (frequent crying, irritability, etc.);
• a feeling of panic;
• ideas that keep spinning in your head, it invades and frightens you;
• social repercussions of the disease.

Professionals in psychosocial intervention will offer you support and share information and advice with you as needed.

Public health documents – Immigration status and access to care

English         Français         عربي          বাঙালি          Espanol          हिन्दी          中国人

فارسی          русский          Tagalog          தமிழ்          Tiếng việt          Wolof

Autres informations utiles

• Government of Canada: “Canada’s COVID-19 Economic Response Plan” (by subject: Support for individuals, Support for businesses, Support for industries);

• Government of Québec: “Coronavirus disease (COVID-19) in Québec” (by subject: Self-isolating instructions, Travelling from one region to another, Government financial assistance, School and childcare service closings, Priority services and activities, Self-care Guide – COVID-19);

• City of Montréal (borough Saint-Laurent): Essential services for seniors in Saint-Laurent;

• Article on the Radio-Canada website, summarizing the information/programs: “Finances personnelles et COVID-19 : Gérald Fillion répond à vos questions” (in French only);

• Also, shops and grocery stores will close on Sunday in April, except for restaurants (takeout and delivery), convenience stores, pharmacies and petrol stations.

• CIUSSS du Nord-de-l’Île-de-Montréal article: COVID-19 and food: do you have the right reflexes? (in French only);

• CERDA website: COVID-19 explained to children (in French only);

• La Presse article: Montréal postpones parking hours by one month (in French only);

• * * * Scam Alert!!! * * * from the Canada Revenue Agency (CRA)

  If you get a text message or an email saying you received a deposit for the Canada Emergency Response Benefit, BEWARE! It is a scam. Do not reply or click on the link. Delete the text message or email and warn others.

  Source: https://www.canada.ca/en/revenue-agency/corporate/security/protect-yourself-against-fraud.html

  While strict measures are being implemented to prevent the spread of COVID-19, fraudsters are taking advantage of the situation to claim new victims. The SPVM asks you to be vigilant in this context and to protect yourself against their strategies by being well informed.

We hope this information will be useful and relevant to you!